E-COMMERCE
Bilingual support desk
An AI agent for an electronics retailer that answers product, order, and returns questions instantly — in Arabic and English.
up to 80%
tickets auto-resolved
~12s
avg. reply time
Dubai · Commerce & LogisticsPut your
Put your
support
on autopilot.
Emarintel builds AI agents that handle the repetitive work 24/7 — so your team only touches what truly needs a human.
FREE AUDIT · LIVE IN 10 DAYS · NO LOCK-IN
Emar-Ops · Live Feed
DXB · UTC+4ESCALATIONrefund > AED 2,000TO HUMAN
SHIP DXB-2240last-mile · DeiraDISPATCHED
AGENT-12order #4490 · statusANSWERED
LEAD-77whatsapp inboundQUALIFIED
SHIP DXB-2231Jebel Ali · customsCLEARED
AUTO-RESOLVED TODAY0 / 110
Watch · 60-second welcome
Meet Emarintel
See how our AI agents take on the work your team would rather not.
What we run
Four kinds of work, handled.
SVC · CHAT
Support agents
Resolve up to 80% of customer inquiries 24/7 — Arabic, English, or any language — and hand the rest to your team with full context.
SVC · AGENT
Autonomous agents
Agents that take action: track shipments, check stock, process orders, and generate reports without a human in the loop.
SVC · FLOW
Process automation
Connect the tools you already run and automate the repetitive workflows between them, with AI at the core.
SVC · ADVISE
AI consulting
Strategic advisory to find the highest-ROI places to put AI to work across your operation.
AI Consulting & Enablement
Bring AI to any business — the right way.
Whatever your industry, our team finds where AI delivers real ROI, builds the roadmap, and upgrades your operations end to end. No hype — just measurable results.
01Assess
AI readiness audit
We map your workflows, data, and tools to pinpoint the highest-impact places AI can pay off across your business.
02Strategize
Tailored roadmap
A clear, prioritized plan matched to your goals, budget, and team — with realistic timelines and expected ROI.
03Build
Design & integrate
We build the agents and automations and wire them into the systems you already run — no rip-and-replace.
04Upgrade
Optimize & scale
We train your team, monitor performance, and keep upgrading the system as your needs grow.
Retail · Healthcare · Finance · Real estate · Logistics · Hospitality · and beyond
The sequence
First call to live system in under two weeks.
01DAY 0
Free AI audit
A 30-minute call to map your biggest operational drains and pinpoint where AI pays off first.
02DAY 1–10
Build & integrate
We design, build, and test your agent — wired into the tools you already run, end to end.
03ONGOING
Launch & retain
Go live, then we monitor, tune, and expand the system every month as the load grows.
What we build
Built for outcomes like these.
Illustrative example builds — representative targets, not specific client results.
LOGISTICS
Shipment-tracking agent
An autonomous agent that pulls live shipment status, notifies customers ahead of time, and escalates only the exceptions.
−45%
support load
24/7
live tracking
AUTOMATION
Lead triage & booking
An AI front desk that qualifies visitors, books discovery calls, and routes hot leads to sales on WhatsApp.
up to 3×
qualified leads
near 0
missed inquiries
How we engineer
AI you can actually trust — by design, not by luck.
Anyone can wire up a chatbot. The hard part is keeping it reliable in production. This is the engineering discipline behind every system we ship.
EVALS
We measure quality before you do.
Every agent is scored against a suite of real-world queries for accuracy, tone, and safe refusal. It doesn't go live until it clears a bar we set together — no guesswork.
GROUNDING / RAG
Answers tied to your data — not invented.
Retrieval-augmented generation grounds every response in your catalog, docs, and live systems. The agent answers from what it actually knows and declines what it doesn't.
GUARDRAILS
It stays strictly in its lane.
Scoped tool permissions, input/output validation, and hard limits on sensitive actions (refunds, pricing, personal data) mean it acts only where you've authorized it.
OBSERVABILITY
Every conversation is fully visible.
We trace and log each prompt, tool call, and outcome — so quality is monitored continuously and the system keeps improving from real traffic, not assumptions.
HUMAN-IN-LOOP
People stay in control.
Confidence thresholds and sensitive-action triggers hand edge cases to your team with full context. Escalation is designed in — a feature, not a failure.
PORTABLE & PRIVATE
Built to outlast any single model.
We run on enterprise models (Anthropic Claude and peers), never train on your data, and can deploy inside your own cloud and access controls. As the field moves, we swap models — your system keeps running.
No hype · Measured against real queries · You own the system
Try it yourself
Two agents, running now.
NO SIGNUP REQUIRED
Mira · online
Your AI guide
Meet Mira
Our AI robot answers your questions instantly. When you're ready to talk numbers or book, she connects you straight to the team. 🤖
Hi! I'm Mira 👋 We build AI chatbots, agents & automation for Dubai e-commerce and logistics. What would you like to improve?
Questions
Everything you'd ask first.
Yes. We build on enterprise-grade models (Anthropic Claude), never train on your data, and can run inside your own accounts and access controls. We sign an NDA before any audit.
Arabic, English, and effectively any language your customers use — including the mixed Arabic-English messages that are common across the UAE.
Each build is scoped to your operation, so pricing depends on complexity. The 30-minute audit is free, and you get exact numbers before any commitment.
Most pilots go live in about 10 days — and never more than two weeks from the first call.
Yes. We integrate with your existing stack — WhatsApp, your store, helpdesk, CRM, and logistics systems — instead of replacing them.
It hands off to your team with full context — and for sensitive cases like large refunds, it escalates to a human by design.
Open a line
Tell us the work you'd rather not do.
Book a free 30-minute audit. We'll name the top three places AI can cut cost or lift revenue in your operation — no commitment.
INFO@EMARINTEL.AE · WHATSAPP +971 54 299 0915